Thara Industries – Clear Matic Liquid Detergent Return Policy
At Thara Industries, we aim to ensure customer satisfaction with every purchase. However, in certain cases, customers may request a return. Below are the terms of our return policy for purchases made through our website:
Eligibility for Returns:
• Returns are only accepted for defective, damaged, or incorrect products delivered.
• The product must be unused and in its original packaging to qualify for a return.
• Returns must be initiated within 7 days of delivery.
Return Process:
• To request a return, customers must contact our customer support through the website or email with details of the issue and proof of purchase.
• Our team will evaluate the request, and if approved, provide instructions for returning the product.
Non-Returnable Items:
• Items that have been opened or used.
• Products purchased during special promotions or clearance sales.
Refunds:
• Refunds are only issued if a replacement product is unavailable or if the return request meets all conditions.
• Approved refunds will be processed within 14 business days of receiving the returned product, and credited to the original payment method.
Shipping Costs:
• Return shipping costs are the responsibility of the customer unless the product received was incorrect or damaged.
Right to Refuse:
• Thara Industries reserves the right to refuse any return that does not comply with the conditions listed in this policy.
This policy is designed to protect the interests of Thara Industries while maintaining fair and transparent customer service. By purchasing from our website, customers agree to these terms.
For any further assistance, feel free to reach out to our customer service team.