Refund Policy for Clear Matic Liquid Detergent – Thara Industries
At Thara Industries, we strive to ensure customer satisfaction with our products. However, we have established the following refund policy for Clear Matic Liquid Detergent purchases made through our official website, in the best interest of our business:
- Eligibility for Refund:
• Refunds will be considered only if the product is damaged during transit or there is a manufacturing defect.
• Claims must be made within 7 days of receiving the product. After this period, refund requests will not be entertained.
- Conditions for Refund:
• The product must be returned in its original packaging and must not be used or tampered with.
• Proof of purchase (order confirmation, receipt) and evidence of damage or defect (photos or videos) must be submitted to initiate the refund process.
- Refund Process:
• Once the claim is submitted and approved by our team, we will process the refund within 14 business days.
• Refunds will be issued in the same payment method used for the purchase. No cash refunds will be given.
- Non-Refundable Scenarios:
• Refunds will not be provided for reasons such as change of mind or dissatisfaction with the product’s performance unless proven to be defective.
• Any product that has been used, altered, or returned after the 7-day eligibility period. - Shipping Costs:
• If a refund is approved, Thara Industries will bear the cost of shipping the returned product back. However, shipping fees paid at the time of purchase will not be refunded. - Exceptions:
• Thara Industries reserves the right to refuse any refund request if the claim does not meet our terms and conditions.
By purchasing Clear Matic Liquid Detergent from our website, customers agree to the terms outlined in this policy.
For any questions or concerns, please contact our customer support at [customer support contact details].